When your contract with Telkom expires at the end of 24 months, what happens is that Telkom will automatically renew the contract on a month to month basis should you take no action. The amount that you are charged will be adjusted, however, meaning you will probably end up paying more for your data and airtime.
When am I due for upgrade Telkom?
If you don't know your upgrade date, there's an easy way to find out. Simply dial *123# from the Telkom SIM you wish to upgrade.
What do I need to upgrade my Telkom contract?
You need to provide your service number that you would like to upgrade or downgrade. Most recent three months bank statements if you are upgrading to a package that costs R300 or more than your current package. A clear colour photo or copy of your ID book or ID card. Your Latest Telkom bill.
How much does it cost to cancel Telkom contract?
No amortized amount and no admin fee will be charged upon cancellation. Telkom requires a 30 day cancellation notice period.
How many contracts can you have with Telkom?
You are allowed one Telkom Mix contract only per landline (BAN), but you may also add, additional Mobile add-on deals (up to three), provided that normal credit vetting has been passed.
36 related questions foundCan I take two phone contracts?
Active Member
No it's fine, so long as his credit record is good and he can afford it, there's no problem with mobile contracts. Multiple short-term loans taken out close together are a warning sign for lenders however.
How do I cancel my Telkom mobile contract?
Once you are logged in to your Telkom profile, select Manage Accounts and click on the applicable account, then select Cancel.
How do I check when my Telkom contract expires?
How To Find Out Your Telkom Contract End Date
- Dial *188# All you have to do in this step is dial the main Telkom USSD code *188#
- Request More Options. Dial # to request more options from the default menu.
- Select Option 7 to Manage Account. ...
- Dial 4 to View Contract End Date. ...
- View Your Contract's End Date.
Can I change my Telkom contract?
Don`t get stuck on old devices, old offers or old technologies, because with Telkom you don`t have to wait. You can update your contract early, and the best part is that you can do everything from the comfort of your own office. We have already pointed this out. You can decide to switch to a new network.
What happens if you cancel phone contract?
If you cancel your contract whilst you are still in the minimum time, you could owe the phone provider charges; including an early termination fee or payment to buy out of the remainder your contract.
How do I check my Telkom contract balance?
You can as well check your balances using the USSD method. To achieve that, dial *188#. The balance will be displayed on your screen within seconds.
Does Telkom do 36 month contracts?
Where applicable Free 50 All-net minutes, Free 100 All-net minutes and Free 200 All-net minutes shall be allocated once per month, over the full Contract term (24 months or 36 months). Data for streaming will only deplete when used on Telkom video and music content partners' platforms.
How do you know if your due for a phone upgrade?
You can text the word "upgrade" to 1311, and it will tell you whether you're eligible.
Can I cancel Telkom contract?
You can cancel your Telkom LTE, Telkom Fibre, Telkom ADSL or Telkom Mobile contracts anytime. Cancellation fee's may be charged. If you would like to upgrade or renew your Telkom LTE service, this can easily be done from your 21st month of your contract commitment term.
How do I change my Telkom contract to prepaid?
Dial *180# to switch to Prepaid LTE and get 10GB of data for R99!
How do I migrate to Telkom Smart Broadband?
Visit to check LTE coverage in your area. Step 2: Dial *180# to change tariff plans, select option 7. Select 1 to view the current plan or option 2 to change. Select option 2 to change to Smart Broadband Wireless Prepaid tariff plan.
Can I upgrade my Telkom contract at iStore?
You can simply upgrade your Vodacom, MTN or Telkom contract through iStore online – regardless of where you initially signed up for it — and iStore will send a courier to your doorstep with your new iPhone 12. For online contract upgrades, visit:
Can I pay off my contract phone early Telkom?
In a document on the group's website, Telkom says for early terminations: “The subscriber shall be liable to pay upon early termination or cancellation of the contract, where applicable, any associated costs such as administration charges, outstanding device costs, service charges etc.
How do I contact Telkom customer service?
Corporate Customer Care:
- Telkom Mobile: 200.
- Telkom fixed line: 0800 200 000.
- Other Networks: 020 4600 200.
- Email: - [email protected]
How long does Telkom take to deliver a phone?
The SIM & device (if ordered) will be delivered within 3 - 5 working days. Once Telkom has approved your order on their system, it will be handed over to Courier IT for delivery. Once handed over to Courier IT, you will be able to easily track your order here using your tracking/waybill number.
Can a contract be canceled?
You usually cannot cancel a contract, but there are times when you can. You can cancel some contracts within certain time limits. Some contracts must tell you about your right to cancel, how to cancel them, and where to send the cancellation notice.
How can I get out of my cell phone contract?
Here are seven ways to get out of your cell phone contract for free.
- Use the Grace Period Loophole. ...
- Transfer or Trade Your Contract. ...
- Switch to another Cell Provider. ...
- Take Advantage of a Change in Contract Terms. ...
- Negotiate with Customer Service. ...
- Report All Issues with Your Service. ...
- Move Out of the Service Area.
Can I have 2 contracts with three?
If you have multiple accounts with Three, you'll need to set up a PIN separately for each one. However, there's nothing to stop you from using the same number for all your accounts, if that's easier to remember.
