Why was I charged twice for HBO Max?

If you're seeing multiple charges each month, you might have multiple accounts (each with an active subscription).

Why am I getting charged twice for HBO?

Why am I seeing multiple charges each month? If you're seeing multiple charges each month, you likely have two accounts (and subscriptions). Call us at 1-855-942-6669.

Can I get a refund on HBO Max?

WarnerMedia Direct, LLC: There is a no refund policy for subscriptions billed directly through WarnerMedia.

Why am I being billed for HBO Max?

If your subscription or promotional offer doesn't include a free trial, you'll be charged for HBO Max when you sign up. A free trial is currently not included when you subscribe to HBO Max through an app store or at HBOMax.com.

What is the charge for HBO Max?

HBO Max Pricing, Plans, Subscription

An ad-free subscription to HBO Max costs $14.99 per month for new subscribers, but is free for current HBO or HBO NOW customers. That's around the same price as Netflix ($14) but more than Hulu ($5.99), or a Disney+ bundle that includes Disney+, EPSN+ and Hulu for just $13.99 total.

15 related questions found

How do I change my HBO Max billing?

How do I change my payment method?

Open HBO Max, tap the Profile icon (bottom edge on phones, left edge on tablets) and then the Settings icon (upper left). Can't sign in?
Tap Subscription and then Manage Subscription. ...
Tap Edit Payment Method.
Edit your payment info and choose Save Changes.

Do you have to pay extra for HBO Max?

AT&T WarnerMedia's new online streaming service HBO Max launched on Wednesday. For most people, it costs $14.99 per month. But it's also available at no cost for some people who already pay for HBO through a cable or online TV subscription, and for some AT&T subscribers. Think of it as a free upgrade.

Can I have 2 HBO Max accounts?

Yes, your account can have up to 5 profiles for the kid and adults in your immediate family or household. Profiles help you keep track of what you've watched (Continue Watching) and what you'd like to watch (My List).

How do I know if I'm being charged for HBO Max?

You pay for your subscription at the beginning of each billing period. Thereafter, your subscription will auto-renew each month or year until you cancel your subscription. To find your next billing date: Open HBO Max or sign in to HBOMax.com on your computer.

Is it easy to cancel an HBO Max subscription?

Your HBO Max subscription will auto-renew until you cancel it. Cancel 1-2 days before your next billing cycle starts (this varies by provider). When you cancel your subscription, you can continue streaming until the end of your billing period. Deleting the HBO Max app does not cancel your subscription.

How long does it take to get a refund from HBO Max?

Question: Q: Hbo max refund

- Other payment methods (e.g., credit/debit card): Up to 30 days for it to appear on a statement. You can also sign into to check if the status of your item is "Refunded".

Does HBO Max charge at the end of the month?

You pay for your subscription in advance of the covered month. Thereafter, your subscription will auto-renew each month until you cancel your subscription.

Can you cancel HBO Max before free trial ends?

To avoid being charged for your next billing period, you need to cancel your subscription the day before your free trial ends. If you cancel early, you can continue streaming until your trial ends.

How do I delete my HBO Max account?

Delete a profile

Choose your profile icon.
Choose Switch Profiles and then Manage Profiles.
Choose a profile. Kid profiles have a Lock icon.
Kid profile: Enter your PIN and choose Enter. ...
Choose Delete Profile (bottom of the screen). ...
Choose Delete to confirm.

Who gets HBO Max for free?

New users can get HBO Max free online by signing up for this 7-day Hulu trial, which includes both Hulu and HBO Max for free. Use it to get a free HBO Max subscription for a week (and free access to all of Hulu's offerings), then choose to cancel or continue your plan afterwards.

Is HBO Max free with Amazon Prime?

Now that HBO Max isn't available as an add-on with Prime Video, Prime subscribers looking to hang on to HBO Max will have to sign up with HBO directly or bundle HBO with another streaming service like YouTube TV or Hulu + Live TV. Adding HBO Max to Hulu + Live TV or YouTube TV will cost an extra $14.99 per month.

Is HBO Max free with an HBO subscription?

Do you currently subscribe to HBO? Yes - You likely have access to HBO Max at no extra charge!

Can I cancel my HBO Max subscription at any time?

How do I cancel my HBO Max subscription through Samsung?

Go to samsungcheckout.com and sign in to your Samsung account. From the Purchase History menu, choose Subscriptions. Find your HBO Max subscription and then choose Unsubscribe.

How do I cancel HBO Max on Xfinity?

Go to the channel's network page by saying your channel's name into your Voice Remote, or go to On Demand > Networks > Subscription Add-ons and then scroll to your channel.
Select Manage my Subscription from the channel's network page.
Select Unsubscribe.

Does HBO Max have a free trial?

Unfortunately, HBO Max does not offer free trials, but the streaming giant has previously announced deals such as January's 20% discount. You never know when HBO Max will launch another streaming deal, but there are ways to go about getting HBO Max for free.

Does HBO Max have annual subscription?

Thank the streaming gods, because the revered HBO Max now has two subscription tiers: 'With Ads' plan - $9.99 a month or $99.99 a year. 'Ads-Free' plan - $14.99 a month or $149.99 a year.

How can I get HBO Max free trial?

How to get HBO Max free trial via Hulu

Go to Hulu.com and click on your profile icon in the top right corner. (Image credit: Tom's Guide)
Select Account. (Image credit: Tom's Guide)
Scroll down to Your Subscription. ...
Click on HBO Max, then select Review Changes. ...
In the next screen, review the changes and select Confirm.